Miguel Diocuore
xxxxx
Ossipee, NH 03864
Trites Chrysler Jeep Dodge
635 Center St
Wolfeboro, NH 03894
(603) 569-1068
Dear Roy,
We decided to drop off our leased vehicle, the ‘06 Dodge Ram 2500.
After I spoke to you yesterday I again called Chrysler Financial. I went through two new people and ended up speaking with a woman named Latisha. She verbally abused me saying, in part, that ‘’You should be happy to pay $1600 over the market value since you know the leased vehicle’s history[having leased it for 3 years]. When I asked to speak to her manager/supervisor she refused, telling me that there was no one else to talk to about the matter. I asked for the main mailing address for Chrysler Financial, she refused, telling me to ‘Google it’. I told her to Google: Miguel Diocuore (my pseudonym, the one I use on Townhall.com when I write and edit). She was very rude but I wished her good day.
This whole personal experience is a snapshot of the American economy today. My wife and I are sorely disappointed and disgusted by all of it, so much so that I am going to shine a light on it in a series of columns on Townhall starting this week. I will also contact members of the local media and the New Hampshire Congressional Delegation.
There is something very wrong here, from Chrysler wanting to sell a vehicle to a loyal customer for $1600 over the fair market value, to Latisha telling me to ‘Google it’.
From the very start of the vehicle turn in process we have felt that people weren’t doing all they could to help us. Even Chrysler in it’s letter concerning the end of lease process promised, ‘’We’re dedicated to taking care of you and we look forward to working with you again.’’ They have taken care of us alright, by driving us away from any deal at all and they will no longer be able to work with us in the future.
All we wanted to do was buy our truck, the truck that served us well for three years.
We would like to wish Trites and it’s employees all the best, but we won’t be back. Last night we bought an ‘09 F250.
Sincerely,
Miguel Diocuore
c: Judd Gregg, Jeanne Shaheen, Carol Shea-Porter, Paul Hodes, Manchester Union Leader, WMURTV9